Reinstalling mac mail el capitan

OS X El Capitan Posted on Aug 23, 2: Page content loaded. Aug 23, 2: Also, see this User Tip: How do re-install just the mail program More Less. Communities Contact Support.

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By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service , privacy policy and cookie policy , and that your continued use of the website is subject to these policies. Home Questions Tags Users Unanswered. How can I delete my Mail App and re-install it? Ask Question.

When I re-installed OSX all data remained. It worked normally in Safe mode. Matt 5 2. Matt Matt 41 1 1 2. Be aware, deleting an app does not change any settings back to defaults. Settings are stored in the user library. A good tip for troubleshooting any software issue is to always test in a completely new user account. If the same problem exists, its a system wide problem, if not, its a user account problem. Thanks for your suggestions. I have now tried all the suggestions above including re-installing the OSX to no avail. You can then move off the server if desired.

You can export data from Outlook as. This will import correctly. Thank you for taking the time to write this, it has been most helpful. You have saved lives. Thanks for this. If Mail was quit and restarted, the new message would appear. The account is an exchange account, which worked very well until the switch to El C. You need to give Mail a bit to settle out after the initial download.

Spotlight has to have time to index your messages.

Your Spotlight index might be corrupt. You could reindex your entire drive. Drag the drive to Privacy in Spotlight then remove. This can take hours. I suggest that you look at your Exchange Inbox.

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The Inbox syncs more frequently than any other and should be kept as clean as possible. Do NOT make subfolders under the Inbox. Any folder with more than a few thousand messages is going to take some time to fully come down when you first sync your account. This is why it will look like you are not getting new mail when a folder is still going through initial sync.

This is also further exacerbated by an Exchange issue where it gets unnecessary change events before the newer mail arrives. The Inbox does get high priority so it will generally sync before other folders that also need to sync. Mail does not make a sending or receiving sounds and in only one account the emails will not print.

Apple tech recommend to stop using that account in mail and switch to thunderbird so I can print. Any experience or ideas to help would be appreciated. FYI I still have the old iMac and it has none of these issues but still on maverick. I suggest you test in a new User. You can setup the problem account in this clean environment and see if you experience the same issues. Log into the new User. You can skip logging in with an Apple ID.

Hit continue then skip. Mail will be in the Dock. Open Mail and add your account. Thanks for the help. Reindexing and waiting for the restore to settle seems to have done the trick. After upgrading to El Capitan When I try to reply to a message, a totally blank message window pops up and I cannot close it.

I have to quit Mail and reopen it. Then I can close the message window. But the same happens again when I try to reply again. I have three POP accounts and have never had this problem until this upgrade. This problem is intermittent. I must add that I created a gmail account after I upgraded but deleted it because I assumed that it was causing this problem. However, even after deleting the gmail account, it is still not working properly.

I would appreciate your help. I suggest that see Before upgrading to El Capitan Mail for suggestions. Even though this is after the fact, the same steps to start new can still be applied. It fixed may main problem which was that all of my e-mails were getting stuck in the outbox and not sending. My one question is that after I did this, the option to select which e-mail address I am sending from disappeared.

Can you advise please? Under Window in the Menu bar, select Connection Doctor. However, it could mean your keychain has issues. You can try deleting the account passwords in Keychain Access, but sometimes you need to start with a new keychain. Hello I am using an iMac 3. OS X is El Capitan Apple mail is version 9. My mail account is POP am happy for emails to download to this computer. I want the emails to be deleted from the server. This is not working since upgrading to El Capitan though may have been a problem previously as well. When I check the same email account on the server, the inbox messages are still present.

I have tried the following: No change in behaviour. There are none. For a while no sounds would work with POP accounts. Thanks for such a quick reply! Anyway is my only course of action to contact Apple Support? Report it to Apple Feedback so it can be logged and put in the queue to be fixed.

I had not noticed since the account is just a demo account. What can i do for next? This article plus this article should help you. Before upgrading to El Capitan Mail. You might need to start clean and import the old messages. If you need personal assistance, I offer my services to individuals. With After the upgrade to I quit Mail. After restarting Mail. You also need to remove the com. El Capitan Mail should only use the V3 folder. See this article for more info.

This should be impossible, but it does occassinally happen. When this happens you have to do a clean install to fix. You can copy over the V3 folder, but it works with the com. How does one re-sort alphabetically the Mailboxes in the side panel of Mac Mail v9. Could do it in earlier from memory Like So that when one creates a New Mailbox it sorts automatically in alpha order instead of sitting at the bottom.

In iCloud Mail they show in alpha, but on my Mac they are in the order I manually moved them. My only solution is to delete the account and re-install it. But there must be a. Also, does an Exchange Account get treated differently? In your browser, you have only one account. As a result the way you view folders is different than in Mail.

In Mail, the default folders are at the top with the custom folders below. Even if you have only one account, the default folders will be at the top with custom folders below. Hi Diane, Thank you for the your response. Does explain my question better? Could you take a screen shot and send that to me. For example: I am trying for hours to google and find a solution but have no idea where to start.

Any help would be greatly appreciated. Thanks in advance. The link went to Mail because whatever app you are using for email is not set as the default. If you open Mail Preferences, under General tab it will allow you to select a default app.

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Mail is grayed out because you have no email account set. Hello Diane, Thanks for emailing me off line. If you drag a folder you can drop a folder out of alphabetical order. Drag a folder out of order to where you want it located. It will sort out of order. Thanks for you help. Thank you SO much for this. I tried over and over to delete them as Mail got slower and balkier, and finally just followed your directions and deleted ALL mailboxes and related files on the Mac.

Hi, We have upgraded to El Captain long time back and everything was working fine. Yesterday all the mail folders under on my mac disappeared. Only when a email is received that folder appears based on the rule set for that person. When I checked under the mail folders v2 and v3 new folders are created under v2 folder and mail reads from v2 folder instead of v3 folder.

How can we make mail to read from the v3 folder instead of v2 folder. Thanks for your help. Go to this article that explains how to do a clean install of Mail. Hi Diane, Thanks for your suggestion, Mail was off the rails, We restored the Mac pro from one more machine which was updated correctly. Thank you for your help. This sounds more like a Networking error than a Mail problem.

Here are some options to try but if your network still fails, I suggest asking for help on Apple Discussions. Hi Diane, I have three mac machines, we are using pop mail on all the machines. We have to create folders and rules on each machine. Can you let me a way how we can sync all the folders and rules on all machines? Also if we want to copy the mail folder from one machine to other machine will it work? While you could move the account folders over to another Mac they would not continue to be in sync once moved. If not, then you can drop the account and start using a different account that supports IMAP or you can move the local folders to an IMAP account so at least those folders are synced.

Your Inbox, Drafts and Sent will never be in sync. How can we copy mail from one machine to another? We dont want to use restore from back up. I suggest you delete the com. Bad Behavior has blocked access attempts in the last 7 days. This screen shot shows my V2 folder compared to V3 folder.

Step 2: Drag the com. Scroll to Mail. Drag Mail folder to the trash. Scroll to Preferences. Drag any com. If not, Mail will continue to try and use data in the Mail folder. I suggest adding one email account at a time. Open Mail and test account. Step 3: Restore the V2 folder to the Desktop. Follow step 2 to import the data into Mail. Comments are now closed. This really helped!! Glad you found the info useful. Using symbolic links to put email in another location is not advised. Hope this helps! You might need to recover the V2 folder from Time Machine.

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Make sure all your apps are fully updated. How do I proceed? This is driving me nuts, am I missing something? Update from Yosemite to El Capitan- iMac 27 late Regards from a very frustrated UK customer. If you use EmailChemy it will recover the correct folder structure from the V2 folder. Hi Diane, Thanks for your recommendation. Recovered whole structure and all messages.

A quick guide to fixing El Capitan Mail problems | Computerworld

Thanks thanks thanks. Kind regards martin. Let me know if this helps. Emailchemey cannot export what is not there. Hello Diane Did you get my last email? Thank you. I replied to your gmail account on the 10th.

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Then in the MailData folder, delete the files with envelope in the name. Delete the com.