Bigpond email settings for mac mail

I went thru the rigermerole with Telstra to get them and now when I put them in it still doesn't work!!!!

I have the same problem. I cant go back in and change either. However my emails send. I can change or set up as IMAP. Frustrated also and keen for a solution. El Capitan will not let me go back and change once automatically set up. I went into the webmail and set up an alias with the outlook. The problem was that somone had the same mail username in outlook as my username for bigpond - so had to create a different allias.

Hopefully this helps. Have you found an answer to this? I am experiencing the same problem. Same OS, same version of Mail. Having exhausted all other options I did this too - created an alias in outlook via bigpond webmail and that worked without issue.

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I could not manually turn off the auto update feature mentioned earlier because it would not create the account to edit. Be hugely appreciated.

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Thanks Dazzle2, I too had this problem with Mail. I fixed it by opening Mail 9. Then return to Mail and take all accounts online by selecting the offline icon next to your email account under Inbox and your emails should start rolling in. I hope this also helps other El Capitan users. I have set up a recurring reminder to log in manually to webmail at end of FY and Calendar year every 6 months to avoid being locked out.

Access your Bigpond.com (Telstra Mail) Account from an Email Program using IMAP

The solution I needed was to turn on SSL for outgoing mail, and change port to , as doesn't work. Hey kodabear I too had these problems but you quick fix instructions saved the day, thanks a million. I just want to say thank you for the help! Finally, this fixed it! Different Ingoing and outgoing! Why doesn't someone tell the peeps at Telstra and Apple???

The other day, somehow, our Mac Mail just stopped sending emails.

Setup Your Bigpond.com Account with Your Email Program Using IMAP

It continued to receive emails OK, but outgoing emails just sat in the Outbox. I think the guy just changed our outgoing mail server port to 25, but please don't quote me on that I'm no tech-head. For the last four days I have not been able to access my Bigpond email account using Outook or Mac Mail. Both applicatons keep asking for my user name and password. When I enter these details Bigpond does not accept them and keeps asking or the user name and password.

The first thing I would suggest checking would be the mail server settings in your email programs. Need help? Order online today Get help with any Tech at Home with Telstra Platinum Don't forget to tag answers as Accepted Solutions and give a Like to the member s who helped you out. All moderation actions are supported by the CrowdSupport Community Guidelines. OMG this worked. Many thanks this has been driving me nuts for months. You have saved me the dreaded Telstra phone call.

Bigpond.com supports IMAP / SMTP

I have the same problem now. Am frustrated enough to move my Telstra accounts to Optus or Iinet. Telstra - raise your game, for God's sake!!!! I have a Bigpond I have searched everywhere to find help on how to set up my PC for the new Telstra em I just updated my email settings to the new IMAP ones as instructed and it is working on my iphone b Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic. November Please HELP. So El Capitan is broken? Share Facebook Twitter Email Permalink. All forum topics Previous Topic Next Topic. Accepted Solutions.

In response to Jupiter. Anyway, Delete thread.

Email Settings for Bigpond Mail on Mac mail client - Telstra Crowdsupport -

Was this helpful? Yes it was, thank you No, I still need help. Jupiter Level Supreme Being. In response to 1unhappychappy. Have you tried this method? The setup and use of your email account may incur data use charges. Step 1 Open Mac Mail. Step 2 Open the Mail menu and select Preferences. Step 3 In the Accounts window: Press the Accounts button in the top menu, to activate the Accounts tab. Step 4 In the Add Account window enter your logon information as follows: Full Name: Enter your name as you'd like it to appear in the emails you send. E-mail Address: Enter your full email address ending in ' bigpond.

Enter your Telstra email account password — which will be case-sensitive. Step 5 Press the Continue button. Step 6 In the Incoming Mail Server window, update the settings as follows: Incoming e-mail server type: Incoming Mail Server: User Name: Enter your full email address. Step 7 Press the Continue button. Step 8 In the Outgoing Mail Server window, update the settings as follows: Outgoing server: Ensure the checkbox is ticked for Use only this server. Step 9 Press the Continue button. You can press the Go Back button, if you need to edit something.

So when i click "Add Other Account" a window asks me for my name, email address and password. I input all of those details and it says "discovering settings" then appears to have set up the mail account. However when i send emails out the emails either do not arrive at their destination, or get an SMTP error I cannot find anywhere in the mail client where i can view or change the pop3 or smtp settings to ensure that it is configured correctly.

As at the moment, I do not believe it is configured correctly. Thank you for the reply. Unfortunately mine does not give the option as to whether to select pop3 or imap. Need help? Order online today Get help with any Tech at Home with Telstra Platinum Don't forget to tag answers as Accepted Solutions and give a Like to the member s who helped you out. All moderation actions are supported by the CrowdSupport Community Guidelines.

Found and suggest read this page: I added another bigpond email address to my acount a few days ago and have been unable to configure Brand new Apple computer running El Capitan. Currently unable to retrieve bigpond email won Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic. JaneSten Level 1: May Email Settings for Bigpond Mail on Mac mail client. The instructions i'm trying to follow are here: The available options are: