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The password for your email account may be missing, or it may no longer be valid. The settings for your email account may not be correct.

Check Mail preferences to make sure that your email account settings are up to date. A network firewall may be blocking connection to your email service.

If Mail couldn't connect to the server

This can happen after installing third-party firewall software, or when you're on a different network that doesn't allow the necessary email connections. If you're connecting from your corporate network, contact your corporate IT department for help. If you're connecting from somewhere else, such as a coffee shop or Internet cafe, check with their staff. If you need more detail If you need more information about the issue: Click the Show Detail button to open a drawer showing basic communication between the Mail app and your email service.

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• About On My Computer folders in Outlook for Mac.

If the drawer is empty, click Check Again to start another check. To view the logs, click Show Logs.

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However, you can choose to show the On My Computer folders in the navigation pane. You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server. To find out what type of account you have On the Tools menu, click Accounts. The account type appears under the account description.

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In the following illustration, the account is a POP account. For more information about rules, see Create or edit a rule in Outlook for Mac Under Personal Settings , click General. Should link to https: Expand your Office skills. Get new features first.

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Verify an email account’s outgoing server in Mail on Mac

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