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Mac bourke street david jones

M.a.c Cosmetics - Retail Brow & Makeup Artist - David Jones Bourke Street

The Bad: Dries quickly, so can be difficult to blend. Also has a chemical smell which may bother some. The Ugly: Oxidises after a few hours and makes me look orange, even with a good primer underneath: Usually i am a lover of Mac products, however i am very turned off after this experience. Yesterday i bought a new eye liner as i had been in search to find a new one - which i apparently and sadly made the wrong decision. I go home as I'm getting ready for a night out and i had been sold the tester which was all dried up!!! Mac has told me i can exchange it however at this point i am expecting a full refund.

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I really don't want another Mac eyeliner as this is the second bad experience i have had. I went into a Mac store to buy an eye shadow pallet, it was not in stock which from what I hear from others is quite common. Salesperson was totally unapologetic and unconcerned, suggested I get it online, when I asked whether that would incur a shipping fee she just shrugged and said she had no idea.

Went home, checked and it did, so I called another store near me but the number had been disconnected. Called a further one and they didn't pick up on two occasions. I emailed Mac and after 3 days they did finally respond and provided a free shipping code but gave no explanation about their stock levels and didn't even address my questions about the other two stores I tried and whether they still exist.

MAC Cosmetics HORRIBLE Experience!

All too hard, and from the sound of these other reviews maybe their products aren't worth it. I used to only wear M. C products because I loved how they felt on my skin but also the colour range, however after discovering that products sold in China must be tested on animals. Always get ignored. I was looking for lip primer at Mac today and I got there before these other two women which were served before me. I knew what I wanted but because the other two women were fussing around unable to make up their mind I was waiting 15 more minutes. Finally the sales girl acknowledged me and said she will be with me in a moment.

Still waiting, so I finally left. It is not like they were even that busy, but there were only two sales people on, the other one busy fussing doing a girls makeup.

M⋅A⋅C Makeover

I think Ill stick to ordering online. Love mac products, but customer service is extremely poor. After waiting for 15 minutes to be served simply to buy a foundation that I had the name of but that wasn't on display , I was finally able to ask someone to get it for me and did mention very politely how long I had been waiting. She proceeded to slam the product down in front of me and was extremely rude and dismissive. Second time I have had such appalling service there. Won't be going back. After reading all bad reviews with customer service they have very big issues that need to be addressed from management down to staff.

I was not able to get my makeup done due to the store manager booking in 5 of her own friends for a free make over, I did speak with one another of the makeup artists who said that there is nothing they could do. It's common for the store Manager and 2IC to do this. I am really disappointed that MAC has not responded to my email about their liquid foundation and how to remove this if it comes in contact with your clothes.

I have had one top spoilt from a drop of foundation and cannot remove this. I have enquired at Myer but was told to use an oil based makeup remover. I have done a test on a scrap piece of fabric and again it made a permanent mark that I cannot remove with cold water.


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Most foundations can be removed very easily. If it makes a permanent stain then please MAC state this on your packaging.

FINAL CLEARANCE

Contacted consumer care to ask which of there foundation products would be recommended for bridal makeup which would include flash photography for a really fair skinned person got told to go in to a mac store and ask them. Which i dont live near any mac stores i would need to purchase online.


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When asked again after telling my situation was told to ring mosman store which is hundreds of kilometres away what is the point of that and wouldnt even send me a colour chart or anything talk about poor service do they want sell these products or not. Have decided to go with another high end brand who bent over backwards to help me.

Sorry, there are no questions yet. C 1 photo. Write a review. Ask a question. Your trust is our top concern. Companies can't alter or remove reviews from ProductReview. One on one makeup session I booked a one on one makeup session with MAC sydney to learn some techniques to apply makeup.

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Mac mascara I purchased a lipstick matte from mac online and the lipstick arrived along with a sample mascara the lipstick wasn't even matte then because I liked the mascara went into highpoint myer to purchase the actual mascara told her the sample and she went to grab it I paid for it only when I got home I realised it's the wrong one she sold me. Terrible Customer Care! Aware of your failed product! Stolen package from my door, M. C was understanding and fantastic!!! Disappointing experience. Matchmaster foundation The shade I used is 7.

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