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Shockwave plugin not working on mac

Install the system software on a different hard disk not a different partition on the same disk and then specify that disk as the startup disk. Then, install Shockwave Player to the new hard disk. Install Shockwave Player to a different hard drive installed in the same computer or the same hard drive installed in a different computer. If the problem doesn't recur, then the hard drive or the motherboard you were using previously may be the cause.

Troubleshoot installation | Shockwave Player | Mac OS

For assistance, contact the hardware manufacturer. Running a system restore erases all contents on the hard disk, so be sure to back up any files that you want to save to an external drive, CD, or DVD. For more information on running Software Restore, see its documentation or visit the Apple support page at www. Reformatting a disk erases all files it contains, so be sure to back up all personal files first.

Also make sure that you have all application and system disks. Don't install additional software or hardware until you're sure the problem is resolved. Don't back up the hard disk and restore Mac OS and Shockwave Player instead of reinstalling them; if the problem is caused by an application or Mac OS, and either one is restored instead of reinstalled, the problem may recur.

After you reformat the hard disk and install only Mac OS and Shockwave Player, try to re-create the problem:. If none of the above steps has resolved the error or freeze that you are experiencing with Shockwave Player, then you need to contact Adobe Technical Support. You can find the support options at the Support Center. Shockwave Player User Guide. Select an article: Applies to: Shockwave Player. What's covered. Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting This document can help you resolve errors that occur while you install Shockwave Player on Mac OS X.

Installation errors can manifest themselves in many different ways, including but not limited to the following: A blank or flickering dialog box A frozen cursor or screen An error message such as, "An error occurred during the installation process. A required file is missing. Beginning troubleshooting. Make sure that the system meets the minimum requirements for Shockwave Player.

Shockwave Player may not run correctly on a system that doesn't meet the following requirements: Reinstall Shockwave Player. To reinstall Shockwave Player: Move any personal files from the Shockwave Player folder on the hard disk to another location. Delete the Shockwave Player folder on the hard disk.

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The task number may change; it should refer to the task above, "Run Shockwave Player while no other applications are running. Double-click the installer file in the Shockwave Player folder on the desktop. Follow the on-screen instructions to complete the installation. Install Shockwave Player with the Login Items disabled for the user account. Log in as a user with administrator access privileges. To log in as a user with access privileges: From the Apple menu, choose Log Out. Click Log Out when the system returns the message "Are you sure you want to quit all applications and log out now?

When the log in screen appears, select a user with access privileges, type the appropriate password, and then press Return. Install Shockwave Player from within a new user account. To create a new user account: From the Apple menu, choose System Preferences. Click Accounts. Click the lock icon if it's closed, and log in to make changes.

Click the plus sign. Create a new user account. Make sure to remember the new password and to give the account administrative privileges by selecting Allow User to Administer This Computer. Click Create Account and close the Accounts window. Choose Log Out from the Apple menu. Log into the new user account. Install current Mac OS X updates. Intermediate troubleshooting. Repair disk permissions by running Disk Utility.


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To repair your permissions using the Disk Utility: Select the volume on which you want to install Shockwave Player, and then click Repair Disk Permissions. Click the First Aid tab. Optimize hard disks.


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Check hard disks for damage. Start the computer from the system CD. Select the disks to be checked, and then click the First Aid tab. Click Repair to check and, if necessary, repair selected disks. Remove fonts from the Fonts folder in the Library folder before installing Shockwave Player. Drag all fonts from the Fonts folder in the Library folder to a new folder on the desktop.

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Restart the computer. Can someone share any ideas that could solve this? Thanks a lot. Rama Rama 2 6. You could reinstall the archived versions of adobe flash to See the above link to figure it out. Sign up or log in Sign up using Google. Sign up using Facebook. Sign up using Email and Password. Post as a guest Name.

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