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Hp wireless printer problems mac

Make sure the printer is ready to receive a print job. Look at the printer. If it is off or in sleep mode, press the Power button to turn it on or wake it. Make sure the printer has paper loaded into the input tray, the correct ink or toner cartridges installed, and there are no errors or blinking lights on the printer control panel. Step 2: Reset the printing system.

Resetting the print system clears any error states by removing all HP and non-HP printers, print jobs, and printer preferences. Click the Apple menu, and then click System Preferences. Enter the Administrator name and password, and then click OK to complete the reset. After the printing system resets, add your printer back to the list and try to print.

Reset the Mac's Printing System to Fix Printer Problems

If the printer remains offline, continue to the next step. Step 3: Troubleshoot the printer connection.


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Troubleshoot connection issues with network or USB-connected printers. Troubleshoot a Wi-Fi Printer Connection. Troubleshoot a Wired Network Printer Connection. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products.

Apple makes no representations regarding third-party website accuracy or reliability.

Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. If you can't print from your Mac or iOS device If you can't get your printer to work with your Mac, iPhone, iPad, or iPod touch, these steps might help. You might experience issues such as these when you try to print from your Mac or print from your iOS device: You can't see your printer from your device, or you get a message that no printers were found. You get a message that software for your device isn't available.

You have some other printing issue related to the software on your Mac or iOS device.

Step 1: Make sure the printer is ready

Restart your Wi-Fi router. Then restart your printer. Move your printer closer to your Wi-Fi router. Update your printer and Wi-Fi router with the latest firmware from the manufacturer. If your printer is connected to your Mac with a cable, disconnect the cable from your Mac. Turn off your printer. Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.

Troubleshoot printing problems in Office for Mac

Reconnect your printer to your Mac, if applicable. Turn on your printer and wait for it to finish starting up. Select your printer in the list of devices.