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Previous Next Sort by votes. Aug 24, 1 0 1, 0. The driver worked fine, however I had some issues with it, not being able to open on my computer. Whenever I plug it in to my laptops USB it allows me to unlock the drive but then says it is unreadable. It comes up as a untitled drive in the disk utility, but it will not allow me to reformat the drive. Prior to this incident it would come up, and allow me access to the drive, but would not allow me to view or write files onto it.

I followed information in an earlier thread and attempted to update the driver. The problem with it becoming unrecognizable happened after this. It also does not work with any other cords, or computer, it has the same issues. Please help, I need to transfer information to the drive as soon as possible. Thanks, Justin. Jul 30, 6, 0 45, 3, Welcome to the TH Community, Justin! You can also post some screenshots from Disk Utility to see how exactly the external drive appears.

By using our site, you acknowledge that you have read and understand our Cookie Policy , Privacy Policy , and our Terms of Service. After about 3 weeks. I plugged in again into my MacBook and left it there. After more than an hour I came back and the drive showed up on my Mac again. So somehow the problem got fixed.

Helpful answers

It says the drive appears to be OK. So I don't know what fixed it exactly. It can be read on a Windows laptop after Windows automatically fixed an error. I tried opening up Disk Utility on my Mac, but it just spins forever trying to mount the external hard drive.

How to Reformat an External Hard Drive

Nothing ever shows up on Disk Utility. I was not actively reading or writing to the external hard drive, but it did have a list of directories open no individual photo files, but just the directory names. The battery ran out. When I charged up my Mac again it says that the disk was not ejected properly. Ever since that my WD hard drive has the flashing problem and can't be mounted on my Mac. I tried changing the Mac laptop, changing the USB cord, same problem.

I then plugged in my WD hard drive to a Windows laptop. It says that it detected an error and had the option of automatically fixing it. I clicked "Start" and let it ran, but it didn't have a progress bar and just had a "Cancel" button. After running for minutes, my mom came in and unplugged the external hard drive forcefully I yelled at her for doing that.

We tried plugging it into the Windows laptop again, and my files and photos could be read!! But it still can't be read on Mac and has the flashing problem.

WD MyPassport Ultra 2TB not showing up on either PC or Mac

I'm asking because I have had accidentally unplugged other WD external hard drives without ejecting in the past while not writing data, like in this case, but the drives never broke. What is up in this case? I'm curious if this is something that happens a lot or if it's just a less durable hard drive I got.

Because I'm at a point where WD's warranty can give me a new drive to replace it, or I can fix this drive myself. I have copied the photos out to a new drive on a Windows machine. Because if it is something that happens with the same frequency in all drives, shouldn't I just fix it? What is the best free software program on Windows that might potentially fix my problem?

Mac programs are good too if they can actually access it since my Mac can't even mount it. It seems it was fixed for you when you let the check complete A quick way to "fix" this is to manually force quit the fsck process from activity monitor. Plug in the drive, right click the drive in Explorer, select Properties, and then in the Tools tab you'll find "Error-checking".

2TB WD Passport Ultra Not Readable on Macbook Pro | Tom's Hardware Forum

Click "Check Now" and let it scan the whole drive fixing any errors it finds. As you have backed up the photos on the windows machine, you should try to use disk utility to fix your drive. There might be a volume mounting error or a format error, which can be fixed by using a function in disk utility called "first aid".

About eFAT and FAT32

On your Mac, spotlight search for disk utility. It should show up. Both models are formatted for Windows machines out of the box, but you can reformat using Paragon NTFS for Mac included with the drive. It does a beautiful job of storing data and makes it really easy to keep a portable drive with me at all times. The one thing you really have to be cautious of is the fact that this is a mechanical hard drive and not an SSD.

How to Switch a WD Passport From a Mac to PC

Because of that, the hard drive does not have any shock protection. If it is thrown around a lot, it will be more prone to fail. One of the first things I usually do with any hard drive I test out is to open up Disk Utility to see that the capacity of the drive matches what the box says. In this case, Disk Utility stated that it was a 2TB hard drive which matched up with the packaging.

The AJA test is unique because you get a sense for how specific video files will be processed using the selected hard drive. Typically, I get the same type of speed from both tests, but I like running them both regardless.

WD My Passport Ultra USB-C Edition

The Blackmagic test will show whether or not the speed of the drive tested will hold up with some common video formats. I used a video file that was 2.


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  7. Using the stopwatch function on my iPhone, I timed the transfer at After converting the file size to MB, I calculated the transfer rate to be Not only does it have a stylish look to it, but it also functions exceptionally well. I believe that the investment in this product is well worth it.