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Perform a clean restart For information how to clean start your Operating system OS , see the following Microsoft Knowledge Base article: How to download and install or uninstall Office for Mac. Isso resolveu o problema?

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Suomi - Suomi. Sverige - Svenska. United Kingdom - English. To resolve this problem, follow these steps. Microsoft PowerPoint or later Step 1: On the Go menu, click Home. Open Library. Open Preferences.

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Drag com. If you cannot locate the file, PowerPoint is using the default preferences.


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Go to step 7. Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. Open Microsoft , and then drag com.

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Go to step If the problem is resolved, drag com. Open Microsoft , and then Office or Office Go to "Step 2: If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to "Step 2: If the issue continues to occur, proceed to next step. Step 3: Remove and then reinstall Office For information how to remove and then reinstall Office, see Microsoft Knowledge Base article: Step 4: On the Go menu, click Utilities.

Start the Disk Utility program. Click the primary hard disk drive for your computer.


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Click the First Aid tab. Click Repair Disk Permissions. Note The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder. Open Library, and then open Preferences. Go to step 6. Open Library , and then open Preferences. Open Microsoft, and then drag PowerPoint Toolbars 11 to the desktop. The problem is not related to the preference files. If the problem still occurs, quit PowerPoint, and then restore the file to its original location.