Credit card refund quickbooks for mac

When I try to go to Customer Receive Payments, I cannot use the discounts and credit to apply the payment and zero out the account. A check to a customer either is a refund directly from an For AR refunds, you issue the refund from the Payment screen where you have an overpaid condition; or, from the Credit Memo, at the top, the icon to Refund this creates a Check that lists AR on the expenses tab.

Refund/Reverse a transaction in QuickBooks for Mac

If you issued the AR check manually, and you have a credit memo, you link them using Receive Payment but leave the amount here as 0. I am using QB and if I do the transaction through Cu I am using QB and if I do the transaction through Customers Receive Payments, I see the available credits but no place to "issue check". Otherwise, if this payment paid whatever was owed, there is nothing seen bottom left; it is Blank. If you need to issue a refund NOT from an overpaid condition, then you decide how you intend to do with for the data entry that meets your needs: As A Check.

Void or refund credit card payments in QuickBooks - QuickBooks Community

Listing on the expense tab or items tab. Or, from a Credit Memo that you need to create, where you will list Items. A credit memo would be needed, for example, when Sales Taxes are involved. I issued the refund from the Credit Memo and from Prepaid I issued the refund from the Credit Memo and from Prepaid as an Item. I do go back to the Previous Payment Screen and when I press issue refund check, it will change the entire transaction as it was from four months earlier and the credits have been applied to fees. I can see the applied credits That doesn't seem right as it will change my applied credits.

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If I try to issue the credit from the payments screen, the available credits show at the bottom, but cannot "refund check". You don't do Both. You seem to trying to do the same thing two different ways. Either there already is a Credit Memo for you to issue a refund from the top; or, you already have funds on hand as negative AR from an Overpayment condition and don't also need or use Credit Memo. You don't do Both for the same overpayment.

Then, Do Nothing Else. If you have No Balance for that customer as Negative AR, and you intend to issue them a refund, then you control how to do this. If you decide to do it with a Credit Memo, you use the Credit Memo function and issue the refund check from the icon at the top, and Do Nothing Else. Or, you might simply want to write a check as a Refund of Income to them, and not use a Credit Memo at all. Never use two different methods to manage the same information.

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Let me try one more time: A negative AR balance can be R A negative AR balance can be Refunded. This can be done Manually, by listing AR for that customer name on the Expenses tab of the check to that customer. Then, in Receive Payment, Do not put an Amount; you are receiving 0 payment.

Using a Credit memo to issue this refund or issuing from an overpayment Creates the Same Check as I just described: I get it. I have created the check manually and AR is on I have created the check manually and AR is on the check. However, the check as AR is not listing as an open charge so that the credit can be applied.

Perhaps my Item is not mapped correctly? Thank you for your responses.

Detailed Instructions on creating a Credit Memo in QuickBooks

I didn't make it clear tha I didn't make it clear that I was not doing both at the same time, I was trying to try both different ways. Will opt for using Credit Memo and using Prepaid as an Item. The check either refunds Liability, or uses the Prepaid I The check either refunds Liability, or uses the Prepaid Item; or, is created from a Credit memo. Like this: That means the original Payment screen is where that credit is coming from. You would not also create a new Credit Memo. US QuickBooks Community: Help articles: Void or refund credit card payments in QuickBooks Void or refund credit card payments in QuickBooks Desktop.

Definition of terms Refund: Credits or refunds are applied to the cardholder's credit card after the batch closes however there may be some additional time before the cardholder see the credit due to the card issuing bank procedures. Voids are applied instantly and do not charge the card however an Authorization Hold may occur due to the card issuing banks procedures. The cardholder will need to contact their bank to remove an Authorization hold of this occurs. Credit Card Refunds are subject to the following limitations: Within rolling 6 months of the original transaction.

Refund issued to the credit card used on original sale.