Unable to launch blackboard collaborate mac

Open the file by double clicking on it.

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You might see a window like the following, if so click "Open":. If you would like to move the Blackboard Launcher program file to your Applications folder, you can choose to do so now, otherwise it will stay in your Downloads folder. Once you decide on whether to move it or not, the Blackboard Launcher settings dialog should appear, if you wish to edit the settings you can do so here.

You should now be able to use Blackboard Collaborate, when you enter meetings, they will download as files like this: Once you do that, the Blackboard client should appear. You can now run Blackboard Collaborate meeting sessions. There are Blackboard support pages for more in-depth tutorials: Notifications Close Messages".

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Blackboard Collaborate FAQ

Home Teaching and Learning Canvas. Create Incident. From Peggy George. The fix is to use the drop down to go forward to the next slide and then the navigation triangles will begin working again. I teach 38 plus hours a week in the online classroom and with that much time in there, I see this occur about 2 to 4 times a week, but the fix is quick and easy. From Tammy Moore. Every once in a while right click will open up the right click menu but when you try to click an option in the menu it will close before you get the option selected and so you cannot get any right click functionality to work.

"Could not Launch Java Web Start" Error Message Displays when Attempting to Open .collab Files

The fix - It will just start working on its own again in a minute to ten minutes but until it does, use the tool bar along the top to make selections. The only ones you cannot do with the top menu are to give and take tools for participants and whiteboard right click menu items. Those don't have a top menu control.

• Join a Collaborate session.
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I have had to bump up a participant to moderator power to be able to turn the tools off and on or work with the whiteboard when I couldn't be spared to log out and back in to try to clear the error. On occasion it will still be out even when I log back in.

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This is another 2 to 4 times a week phenomenon. It takes more to get the problem to go away, so it can be very distracting when it does occur. And of course, using a headset with mic, etc. When I run a Collaborate session, I sometimes open a laptop and login as a dummy user, to see how fast the screen is updating, check the sound, etc.

From Doug Henry. Share Tweet. Join We Collaborate! Moves are underway to prevent relying on java and make the rooms html5. Sign Up or Sign In. Powered by. We Collaborate!

Blackboard Collaborate FAQ - We Collaborate!

Users of Blackboard Collaborate. Blackboard Collaborate FAQ. Be sure to go on to Step 2 and check your audio in the "Configuration Room. Launching Student Instructions in Detail. From Adele Reid Connectivity Used wired internet connection if at all possible — if wireless, get physically closer to the router.

Sometimes people use it when they can't connect on their computer! But mobile users need to know that web tour won't work for them, nor can they do private chat or breakout rooms or whiteboard tools. But for most participant activities seeing slides or app share, talking and hearing, and public chat and polling and emoticons , the mobile app works well. Browser Mac users on Safari - "Safari 6. Firefox has been my favorite browser to use so far Chrome worked for first time for me with Blackboard Collab today, and haven't tried Safari. However, with Firefox I sometimes forget that it goes to downloads and the little box hides behind other windows opened, so I click it again which is a big mistake.

I did that the other day and had several tabs opened that I didn't see and had to kill Firefox to get it started. FYI to kill pages it is option, command, esc. Chrome it downloads to a little icon to open at bottom of window, much like a PC.

From Peggy George PowerPoint When uploading a powerpoint, always open it in ppt first, make sure it is not a pptx then upload to black board. From Toni Olivieri Barton Sound Do not have another program that uses your microphone or webcam open. In general, Mac users should accept all security updates from Apple AND all updates from Java and they will be good to go. If they aren't done, it tends to be rather slow, and the updates take time.

What we found is that their updates seemed to disable the old Java but be unsuccessful at installing the new version. No matter how many times they would download and install Java 7 it never would take. You will know this is the problem if when they go in to the System Preferences Panel they will not see a Java icon in the 'Other' category. The fix - Install Java 6 again and then try 7. It seems to need 6 to be there before 7 will install. From Tammy Moore Every once in a while right click will open up the right click menu but when you try to click an option in the menu it will close before you get the option selected and so you cannot get any right click functionality to work.

From Tammy Moore Known bug on the Mac - Application sharing controls have been missing for months now.

I have to end app share by taking my own app share tools away.