Logmein free user guide for mac

It may take several minutes for the computer to wake. Wake on LAN in Tile view. Full Screen mode gives you the most realistic "as if you were there" experience. The LogMeIn interface is minimized and the host computer's display appears on your entire screen. Only the Remote Control toolbar remains visible.

Select a lower setting to optimize the amount of information transferred during remote control, or select a higher setting to improve the quality of the image. The Color Quality options are displayed. Select the appropriate setting: How to Magnify a Section of the Remote Screen The Magnifying Glass feature opens a box that you move on the host screen to view a small area in high resolution.

Use the Magnifying Glass to view a specific area of the screen without adjusting your resolution. The magnifying glass is activated. Drag the box. Any area within the box in displayed in high resolution. Click the Magnifying Glass button again to deactivate the magnifying glass. How to Change Screen Size During Remote Control LogMeIn offers a number of options to help you view the host display on the client device in a way that you find comfortable.

Select the appropriate setting. Your selection is applied immediately.

The freedom to be in two places at once

To change the actual screen resolution of the host display, edit the host Desktop Properties Windows or System Preferences Mac. How to Switch Between Multiple Host Monitors during Remote Control When connected to a host with two monitors, the Switch Monitors button will be available under Quicklinks on the remote control toolbar. Click this button to switch between monitors. Also, there is a Monitors button in Options on the Remote Control toolbar. Clicking the Monitors button, you can switch the view between the monitors. Try this shortcut.

Keep moving through the monitors until you can see all available monitors on the client display. To the host-side user, the laser pointer appears as a simple red dot. How to Copy and Paste Between Devices Clipboard Synchronization Use Clipboard Synchronization to save time and avoid errors by directly copying and pasting information between the host and client during remote control. This feature is not available during Monitor Host Screen.

How to Blank the Host Screen during Remote Control Protect your data by blanking the host display during a remote control session. Anyone present at the host will be unable to see you work.

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You can turn this feature on and off at any time. How to Optimize Remote Control Performance at Slower Connection Speeds During remote control, use the Network Connection setting to choose the best settings allows you to select the network connection type. QuickLinks Add icons to the QuickLinks bar for easy access to favorite remote control features. All features available under the Options menu can be added as QuickLinks. To change the LogMeIn website language, use the language and location selector in the upper-right corner of the site. About International Keyboard Mapping During Remote Control During remote control between client and host with different regional settings, you may need to adjust keyboard settings to allow for proper data input.

Connecting from a PC to a PC Both sides must be the same Connecting from a PC to a Mac The Mac should be set to "international" and the PC to the desired input language Connecting from a Mac to a Mac The host can be set to any language, while the client should be set to the desired input language Connecting from a Mac to a PC You may experience mapping problems that cannot be resolved.

This setting does not impact operating system settings. Under Appearance select the appropriate language in the Language drop-down box.

Click OK or Apply. On the host, you may need to exit and then reopen LogMeIn before the change will be visible. Access the host preferences: Under PC to Mac keyboard mapping, select one of the following options: Under Network, set the Idle time allowed. Your settings are applied immediately to the host.

If you use a proxy, make sure the address and port information in this field match the information in your browser settings. Proxy user name Complete this field if the proxy server requires authentication. Proxy password Complete this field if the proxy server requires authentication. Under Log Settings, click the View Files button. A list of available log files is displayed. On the list, double-click the file you want to view. Option Description Location of event logs Define the folder where the files are to be saved.

Leave blank to use the default location the LogMeIn installation directory, typically C: Keep event logs for Enter the number of days for which you would like to store log files. Enable debug-level logging Select this option to include system events in the LogMeIn. This facilitates LogMeIn troubleshooting efforts. Under Software updates, select from the following options: You will be prompted to update if a new version is found. This is useful because LogMeIn must restart itself but not the computer after applying an update.

LogMeIn Free: User Guide for Mac | Proxy Server | Free Software

If this is done while LogMeIn is busy for example, during an active remote control session or while a file transfer is in progress then the connection will be dropped during the restart. How to Add Extra Security using a Personal Password Use a personal password to create an extra layer of security for a host computer.

Access the host security preferences: The personal password must be at least 6 but no longer than 15 characters and can only contain the Latin characters A-Z, a-z; and numbers Any remote user who successfully authenticates to the host will be prompted to enter a subset of characters from the Personal Password before being granted access. Type a Name for your filter and click Add a new profile. Choose a filter type: Enter the Address you want to allow or deny. Enter a Subnet that you want to allow or deny. Click Add. The filter is added to the IP Filters in Profile box.

Repeat from step 2, above, to add additional filters to the Filter Profile. Click Back when you are finished adding filters to the Profile. You must apply your Filter Profile before it can take effect. The Filter Profile is activated on the host. When a connection is made to the host, the remote IP address will be checked against the filter or filters in the applied Filter Profile.

Access will be granted or denied accordingly. Filters are checked in the order they are listed in the IP Filters in Profile box. Ordering is crucial. Use the up and down arrows next to the IP Filters in Profile box to set proper order. ALLOW Denying the connection from To prevent this, the address IP Filtering Example 3 Allow all connections, except those coming from IP Filtering Example 4 Deny all connections from the network Detecting and Locking out Potential Intruders Set up a Denial of Service filter and an Authentication Attack filter to help detect and temporarily lock out potential intruders.

You can view failed login attempts and lockouts in the LogMeIn log file if you have logging enabled. How to Set up a Denial of Service Attack Blocker Use the Denial of Service attack blocker as a precaution against unwanted intruders who slow your host machine by continuously requesting the same service. Under Intrusion control, click Show Details and set the following Denial of Service attack blocker options:.

Option Description Active Select this option to activate the attack blocker. Number of invalid attempts before Specify the number of login attempts to allow before the offending IP locking out address is locked out. Reset invalid attempt counter after After the amount of time specified in this box has elapsed, the invalid attempt count of the offending IP address will be reset to zero.

Lock out for All attempted connections from an offending IP address will be rejected for the amount of time specified in this field. How to Set up an Authentication Attack Blocker Use the Authentication Attack blocker to lock out those who try to get past your host logon screen without authorization. What type of user can access LogMeIn host computers? What happens if a user without proper permission attempts to connect? An attempt to log in without proper User Access Control permissions may result in error "Operator or Administrator has refused the request".

How does this relate to my LogMeIn account? A LogMeIn user may be able to see a computer listed in his LogMeIn account, but still may not have permission at the operating system level to actually access the host.

The #1 most reliable remote access tool

Option Description Allow full control to administrators Select this option to grant full permissions to anyone with Windows administrative rights on the host computer. Hide list of domains on the Remote Select this option to clear the list of active domains in the host Access login screen authentication dialog box. This provides an extra layer of security by forcing the remote user to type the exact name of the chosen domain in the Log on to field. Under User Access Control, click Show details. The User Access Controls dialog is displayed.

In the Name field, type or browse for the name of the user for whom you want to set permissions. Set the user's permissions using the following options:. It is the equivalent of checking all other options other than Compact View only. This allows you set the IP address or range from which the user can access the host. Login Allow the user to log into the host. By revoking thispermission, you can temporarily disable a user's access to the host without having to clear any other permissions.

Reboot Allow the user to restart the LogMeIn service, initiate and schedule system reboots, and hard-reset the computer. Allow the user to take control over the remote desktop without the interactive user's permission. Whiteboard Allow access to the Whiteboard feature during Remote Control. Chat Allow access to the Chat feature.

LogMeIn Free: User Guide for Mac

The user is added to the User list. Troubleshooting Display Issues Follow these instructions to help resolve problems experienced while viewing video or while using DOS-based or graphic-intense applications during remote control. Typical problems include display black-out or host computer restart when initiating remote control.

This does not reboot the host. Normal Reboot Close all processes and reboot the remote machine in an orderly fashion. Hard Reboot Reboot as quickly as possible. Windows will not terminate gracefully, so you could lose unsaved data.

Reboot is immediate like pressing your computer's reset button. You will not receive feedback from the LogMeIn service. Scheduled Reboot Schedule a date and time to automatically reboot the computer. This is useful if the reboot is not urgent and can take place during off-peak hours. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

This publication may contain the trademarks and service marks of third parties and such trademarks and service marks that are the property of their respective owners. M magnify screen during remote control P T password time out change LogMeIn account password 7 from remote control 24 Windows or Mac 16 troubleshooting personal password 27 installation 10 prevent others from seeing you work during remote control 21 U Q update quicklinks 21 host software 26 user access control 30, R V reboot 34 regional settings version keyboard 22 update to latest LogMeIn software 26 remote control video, See display acceleration time out 24 view resolution 19 log files 25 restart LogMeIn 34 viewing computers Detail view more computers, fewer graphics 13 List view best for large accounts 12 S Tile view fewer computers, more graphics LogMeIn Free: Flag for inappropriate content.

Save LogMeIn Free: User Guide for Mac. Related titles. Jump to Page. Search inside document. Figure 1: List buttons: High Visibility Controls Figure 2: Tile view List View Try List view for a clean, simple view of computers in your account. List view Detail View Try Detail view for a good balance between the graphic quality of Tile view and practicality of List view. Figure 4: How to Change the Subscription Assigned to a Computer 1. Create a LogMeIn Desktop shortcut. Do not lose your Computer Access Code. It cannot be retrieved!

From the host, open LogMeIn the host software, not the website and click the Options tab. The toolbar will remain open. You cannot control the host while Laser Pointer is enabled. Choose the Pro plan that works best for you. Remote Access Quickly access your computer desktop as if you were sitting in front of it. Unlimited Users Extend computer and file access to anyone for instant collaboration. Remote Printing Print documents from a remote computer to the nearest local printer. Multi-Monitor Display View multiple remote monitors presented 1: Anytime, anywhere access to your work.

Access to your files Simplify access to your work and store, share, and collaborate across all of your devices. Access to your applications Easy access to your most commonly visited websites, cloud and desktop applications. Hide our apps View our apps. You can download LogMeIn from these mobile app stores, or for these desktop operating systems: Password Management Complimentary access to LastPass to store all accounts in a secure password vault.

Anthony uses Pro to stay connected with staff and be productive from anywhere. Being a small business owner, it's very important to stay connected with the staff and with what's going on at work, especially when I can't be there. LogMeIn makes it easy. I can take care of things immediately from anywhere! My staff and especially my customers don't have to wait until the next day. LogMeIn Pro allows Victoria to provide employees and outstanding customer service. LogMeIn has been a lifesaver for us.

Our scheduling software is on-premises only and with LogMeIn Pro, we can access the system remotely.