App not downloading from mac app store
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The apps are always available to update, and you can reinstall them whenever you want. The purchases page list all apps in chronological order. Various reasons can cause this:. But you can still view these hidden apps with a bit of digging. Sign in to view your account information. Just note that if the app is not available, then clicking on that app will not do anything.
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- 1. Missing App Store Purchases;
You might also see the misleading message You have updates available for other accounts, even if you use one Apple ID. This type of error can happen for various reasons. Here are several places to find and clear temporary files to regain storage space on macOS. Read More to fix the issue. We'll show you how to set up Time Machine, make backups, and more. Open Terminal and type the following command:. Press Enter and the com.
Delete the contents of this folder. Relaunch the Mac App Store. Note that this is a system cache and temporary folder.
2. Apps Incorrectly Show Up as Installed
Do not delete any files or folders here other than this directory. This type of problem occurs when you install a beta version of macOS on another partition or external drive. Apps you install on it get indexed by Spotlight. The index that the system creates will make the App Store think that a duplicate copy of the app exists on another drive. Fixing this issue is simple; you must delete the duplicate copy of the app and rebuild the Spotlight index.
Open the Apple Menu and select System Preferences. Choose the Spotlight entry and switch to the Privacy tab. Click the Plus tab at the bottom of the list. A new Finder window will pop open. The indexing will stop for this drive. Close the System Preferences window. The system will begin to reindex everything on the disk drive, which will take some time. Can users read and edit each other's files? What happens when you delete a user account? Read More , then you might face a similar problem.
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Apps you install on other accounts should not pose a problem. But if you delete the user account, the App Store will not know that you have done so and will encounter similar issues. The App Store provides regular updates to both system and third-party apps. You might see a familiar Waiting or Installing—Calculating message just beneath the download progress bar.
When the download begins, the App Store creates many temporary files in the cache folder. In the first step, you must clear the App Store cache folder as mentioned above. Otherwise, net monitoring apps such as Little Snitch can prevent updates from downloading and installing as well as anti virus software.
Thanks for the suggestion, which I've tried, but sadly it doesn't work. My problem is not that I can't see any updates waiting for me in the App Store, on the Updates page. On the contrary, I've now got four of them waiting for me. The problem is that whether I click on 'Update All' or just on an individual 'Update' by one of the updates, the App Store simply won't install any updates for me.
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Thanks for suggesting that net monitoring or antivirus apps might prevent updates. Jun 21, I had the same problem for the last couple of days and I figured out the answer and I even understand why the error message is worded as "use the Purchases page". What you need to do is to delete the app from your Mac, and then use the Purchases page to install it again.
All your custom settings for the app seem to be saved when you delete it and reinstall it. If you don't know how to delete an app that installed from the store, press the F4 key to go to the Launchpad. Find the app you want to delete or actually any app and hold down the left mouse button for a second. The screen will go into wiggly mode just like an IOS device, and there will be an X next to each icon that was installed from the App Store.
Press the X just like on IOS to delete the app. Press ESC to get out of wiggly mode. Jun 22, 1: Thanks for this. In the end I just did a clean reinstall, which was a nuisance but seems to have more or less worked.
Now the App Store is working, and although the apps that were originally causing the problem are still marked on the Purchases page 'An error has occurred', everything else updates and installs fine, so it's working. The apps for which 'an error has occurred' aren't actually installed on my system, though they were a few years ago.
But that means I can't delete them using your suggested method, because they're not there. Never mind: Mac App Store won't update or install apps More Less. Communities Contact Support. Sign in. Browse Search.