Microsoft remote desktop connection for mac not working

I work with thousands of Windows VMs, and rarely have to connect to the same one more than a couple of times a year. I just want a quick connect box where I can pop in a name and go. This is the one application, that I wish behaved more like the Windows version.

Scales for high DPI clients well. I run paralllels on my MBP and default to using this over the native client every time. Mac App Store Preview. Open the Mac App Store to buy and download apps. Description With the Microsoft Remote Desktop app, you can connect to a remote PC and your work resources from almost anywhere. General bug fixes.

We fixed an issue with remote resources where pop-up dialogs were hidden behind other windows, instead of appearing in front. We fixed an issue that caused apps to appear distorted when you used remote resources. We've fixed the following in this release: Want to see a list of the latest changes? We don't show the changes at upgrade anymore. We have made the following updates: When you connect to desktops and apps that redirect local resources to the remote session, you need to grant permission for Remote Desktop to access those resources. This fix applies to published apps you add using remote resources.

Don't know how to configure your PC to access it remotely? Test drive the new experience and share your feedback: We are changing the folder permissions for the Remote Desktop application back to the default permissions. We recommend upgrading to this version to correct this issue. We are improving our app.

Get started with Remote Desktop on Mac | Microsoft Docs

This is caused by the app name changing between versions. You might need to remove and add the app icon again. Automatic reconnections — if your connection temporarily drops during an active remote session, the app tries to connect again. Support for OpenSSL 1. Support for Remote Desktop Gateway pluggable authentication and authorization introduced in Windows 8. Pluggable authentication provides APIs that let you use custom methods for authentication and authorization with the Remote Desktop Gateway. You can use this to develop custom plug-ins that better fit your network admission requirements.

Follow this link to learn more about implementation: We fixed an issue that caused applications to crash when you use Remote Resources or Azure RemoteApp. Fixed the following issues: Aug 9, Version 8.

Setting up

There are many types of Mac keyboard layouts. Some of these are Mac specific layouts or custom layouts for which an exact match may not be available on the version of Windows you are remoting into. The remote session maps your keyboard to the best matching keyboard language available on the remote PC. If your Mac keyboard layout is set to the PC version of the language keyboard for example, French — PC all your keys should be mapped correctly and your keyboard should just work.

If your Mac keyboard layout is set to the Mac version of a keyboard for example, French the remote session will map you to the PC version of the French language. Some of the Mac keyboard shortcuts you are used to using on OSX will not work in the remote Windows session. If your keyboard layout is set to a variation of a language for example, Canadian-French and if the remote session cannot map you to that exact variation, the remote session will map you to the closest language for example, French.

If your keyboard layout is set to a layout the remote session cannot match at all, your remote session will default to give you the language you last used with that PC. In this case, or in cases where you need to change the language of your remote session to match your Mac keyboard, you can manually set the keyboard language in the remote session to the language that is the closest match to the one you wish to use as follows. You might need to close and restart the application you are currently using for the keyboard changes to take effect. You are not allowed to access the session you want to connect to.

The most likely cause is that you are trying to connect to an admin session. Only administrators are allowed to connect to the console. Verify that the console switch is off in the advanced settings of the remote desktop.

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If this is not the source of the problem, please contact your system administrator for further assistance. Contact your network administrator for assistance. The "Access Denied" error is a generated by the Remote Desktop Gateway and the result of incorrect credentials during the connection attempt. Verify your username and password.

Frequently asked questions about the Remote Desktop clients

If the connection worked before and the error occurred recently, you possibly changed your Windows user account password and haven't updated it yet in the remote desktop settings. In case of an RPC error or Error 0x59E6 try again after waiting a few minutes , the RD Gateway server has reached the maximum number of active connections. Depending on the Windows version running on the RD Gateway the maximum number of connections differs: The Windows Server R2 Standard implementation limits the number of connections to The Windows Server R2 Foundation implementation limits the number of connections to All other Windows implementations allow an unlimited number of connections.

This error is caused by a misconfiguration on the remote PC.

What do you think?

This error happens when a Resource Authorization Policy on the gateway server stops your user name from connecting to the remote PC. This can happen in the following instances:.

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How to access Microsoft Remote Desktop on your Mac

Exit focus mode. In this article. Windows 10, Windows 8.

Setting up Connections, gateway, and networks Web client Monitors, audio, and mouse Mac hardware Specific error messages The majority of these questions apply to all of the clients, but there are a few client specific items. Setting up Which PCs can I connect to? I have my device set up, but I don't think the PC's ready. Otherwise, if you prefer to do things manually, read on.

For Windows 10, do the following: On the device you want to connect to, open Settings. Select System and then Remote Desktop. Use the slider to enable Remote Desktop. In general, it's best to keep the PC awake and discoverable to facilitate connections. Click Show settings to go to the power settings for your PC, where you can change this setting.

Hibernation isn't available on all PCs. Make sure you have the right PC name, and then check to see if you entered that name correctly. Make sure you have internet connection. If you're using Windows Firewall, follow these steps: Open Windows Firewall. Click Allow an app or feature through Windows Firewall.

Click Change settings. You might be asked for an admin password or to confirm your choice.