Mac cosmetics return exchange policy

Yes, opened products — purchased in-store or online — are accepted for refund or exchange, at any time. Online purchases come with pre-paid labels and you can return at a store location, too. Yes, opened products can be returned for a full refund within 30 days of purchase. If your return is within 31 to 60 days of purchase or paid for with a Bluemercury Gift Card , you'll receive a Bluemercury Gift Card for the price of the item in return. After 60 days, forget it. For online orders, you'll need to coordinate your return through customer service at either team bluemercury. CAP Beauty: Yes, you will receive a full refund minus shipping costs for online orders within 21 days of delivery.

Request a product return via returns capbeauty.

Cos Bar: The website does state that products must be "unused, unopened and in the original packaging" for return, but customer service assured us that if the product is purchased through a store location or the store website, returning "won't be a problem. In-store returns for online purchases are not accepted and after 61 days, you're stuck with the item.

Also note, if you purchased a Cos Bar item through Amazon. The website states that returned products must be "in an unused and salable condition" for store credit and that products cannot be returned, period, if they are "substantially used. In-store returns are for store credit only. Or take it to your nearest CVS location. For reference, the Beauty Guarantee covers: So the Money Back Guarantee allows for refunds for opened product returns within 30 days of purchase. If you're returning for store credit only, then you get free return shipping. DERM or live chat.

There's also the Color Match Guarantee that covers opened eye shadows, foundations, etc. Sort of. Even better: Glow Recipe: The K-beauty e-tailer will accept returns of opened products up to 30 days of purchase, minus original shipping fees. Once you request a return, customer service will offer to send you samples to help find the best product that's right for you.

Customer service confirmed that opened products purchased both at JCPenney proper and Sephora Inside JCPenney can be returned or exchanged for the original purchase price with receipt. If you're returning an online order, a pre-paid return shipping label is included, but original shipping fees are not reimbursed.

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The customer service agent did emphasize that you'll get yo' money back faster by returning in-store. Customer service confirmed that returns are accepted for refund or exchange on open products as long as you have your receipt. Returns must be made within 30 days of purchase, via the website. In-store returns with a receipt or if purchased on a Kohl's charge card are eligible for full refunds or exchanges, at any time. If you don't have a receipt, you'll get store credit.

Buy too many mascaras? You can return them! The return policy on the website states that products must be in "salable condition" to be eligible for returns. A call to customer service was quite open to interpretation, too. Basically, "if you opened up a foundation and squirted it on your finger," that's OK.

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But if you stained the applicator on your BB cushion, then that's a no-go. Yes, "cosmetics can be returned at any time after purchase in new or gently used condition. Neiman Marcus: Returns are accepted on opened products, in-store and online. If you ordered online, you can return in-store with a receipt or other proof of purchase like your packing slip.

If that's not an option, your return shipping fee is complimentary if your product was shipped via SmartLabel and the item is returned and received within 15 days of delivery.

After that deadline, shipping will be deducted from your refund. A representative told us that Net-a-Porter "technically has a no-return policy" regarding opened beauty products. But do so within 28 days of delivery and, if approved, returns and exchanges are complimentary. A company rep gave us the lowdown via email: We don't have a return policy. We handle returns on a case by case basis with our ultimate goal to always do our best to take care of customers.

Our philosophy is to treat everyone fairly and reasonably, and we hope they will do the same with us as well. Peach and Lily: You can return opened products within 30 days of purchase for a full refund. The K-beauty e-tailer also has an "Ask Lily" service for complimentary personalized recommendations about your skin-care regimen. No returns or exchanges on opened or used products.

No exceptions. Rite Aid: Simply enclose the returns form, attach the pre-paid returns label to the front of your parcel customers outside the UK can create a pre-paid returns label via the returns portal , and take it the Post Office or local postal provider.

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We advise you get proof of posting for peace of mind. You can exchange your purchase in any of our four stores. Please note: Unfortunately, we are unable to refund items lost or damaged in transit. Our refund will be issued to your original payment card within five days of us receiving the returned item s.

However, some payment providers can take up to 14 days to credit your account. When the return is processed, we'll send you an email confirming your refund. International tax, duties, charges and delivery refunds. You will be refunded the tax-free price of the products returned. Christian Louboutin orders purchased online cannot be returned in store; they can only be returned via our complimentary postal or courier services — simply follow the link below.

Any fine jewellery or watches purchased in our Wonder Room our precious jewellery and luxury watches emporium , London, Oxford Street store, can only be returned in store, and unfortunately not via post or courier. In some instances, we are unable to offer refunds or exchanges. These include personalised and perishable products, as well as products which have had their protective seals or strips removed or damaged. Where promotions, such as Sale, have been used, discounts will be applied to each item in the basket. In the event of a return, you will only be refunded the amount paid.

If the order contained a free promotional gift, the gift must be included with the return of any related items. Where discounts or promotions have been applied to items purchased in store, however, these must be returned within 7 days of purchase for an exchange only. For more information on our returns process and policy, please see our Terms and Conditions. For any further information, please contact our Customer Service team here. Sign up to our newsletter. All rights reserved Registered office: Company registration number Not the tasty variety you'll find in our Foodhall, but definitely important - w W e use cookies to offer you the best experience possible when shopping with us.

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