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Mac itunes store will not load

Sometimes, more and more caches may causes iTunes store stuck on loading. So you can reset the store cache to see if it works. Sometimes, the problem of iTunes store not loading can be solved simply by signing out and sign in again with your Apple ID. Uninstall and reinstall iTunes store. And for PC users, there is one more thing you need to do before reinstalling. Then, you can check if iTunes store is loading now. If the iTunes store will not load anything on your iPhone iPad or iPod, you can try out following solutions to have a try.

If your iDevice is stucking on iTunes store loading display, you can force restart you device. Then turn on again to see if it works. Have a try to restore your iOS device. In the first step, you must clear the App Store cache folder as mentioned above. Quit the Mac App Store, then open a Terminal window and type the following command:. Delete everything inside. Next, you must delete the user com. To do so, go to. If an app gets stuck during the installation or gets corrupted for some reason, then clear the contents of this folder.

Otherwise, skip this step. As usual, that's where we come in. This will ensure that when you re-download the update, the processes will not hang again. Open the Activity Monitor and set its view to All Processes. Type in store to search for App Store related processes, and force-quit all of these daemon processes:. Go to the following folder:. Then press the power button to start your Mac again and the problem should be gone. One of the most notorious problems of the Mac App Store is when it displays the error message Cannot connect to the App Store.

This has multiple causes, but you can solve them. First, you must check your internet connection. Choose the Network item and ensure that there is a green icon next to the network in the left sidebar. Sometime the issue may not be a problem on your end. Relaunch the app and sign in again. Rarely, you might see a peculiar We could not complete your purchase: Unknown Error message when buying apps.

If you still see the same error message, then you might have an issue with the iTunes Terms and Conditions. When you do a significant update of macOS, Apple wants you to accept the conditions again. In this case, quit the apps, accept the new Terms and Conditions, and relaunch them. You may need to reboot to prompt the acceptance dialog. Over these years, Apple has tended to ignore the Mac App Store.

I cannot connect to my itunes store, when i open my itunes store it gives the error Connot connect to itunes store. Tried everything you said in the post and nothing works. What can I do?? As a last resort, you can restore it to factory settings. You will need to enter some account information again and download updates. This will basically restore your Apple TV 3 back to original, factory settings. It seems like your network connection is OK. This should clear out any bad configuration data that may be cached in the iTunes Store app. I recommend connecting your iPhone to a computer with iTunes.

I am using I phone 6s. Need some guide line my cell number It could be an issue with your Apple ID. Make sure that your user name and password are correct. Try this:. Make sure to get the correct Apple ID and password and sign in again. What error message are you getting? If so, follow the steps in this article. You can also try doing a reset. That said, the current issue today and yesterday with the iTunes Store is a problem in the data center.

I cannot access to Itunes just because the versions do not match,i can no longer update the version of my itunes,and my phone is IOS 9.

How to fix Mac App Store download problems | Cult of Mac

I have the ssme problem. I am operating my id and passward on laptop correctly. But it is not working on my iohone 4s. Please give suggestion how can i recovrr my data from the cell. Your iPhone 4S will restart and it might work. It could also be a network issue. Can you connect to websites or anything on the Internet using this device? It could be that the email address or password associated with the Apple ID are incorrect. Keep trying! There seems to be a problem with the iTunes Store right now. Why would they do maintenance during peak usage?

Hi My iphone was restored with iCloud account. Try logging out of your iTunes Store account and then logging back in. Next, tap on your Apple ID at the top. Tap Sign Out when prompted. Finally, sign in again with that Apple ID. It should either work or inform you about the problem. Hi, I am experience problems with my iStore and appStore. It says the terms have service have updated when trying to download apps but then when trying to open the iStore to accept it crashes and says there is an issue. When I try to go through the iStore itself it says it cannot connect.

My problem is on my iPhone. I am fully connected to the Internet, my date and time are fine, and my other Apple ID requests work with other places. My issues is the App Store. I had changed my primary email a couple of hours ago. It worked when I relogged into Apple and the App Store. I updated my itunes and iphone 6. Now the itunes cant detect my device and I have tried restarting both laptop and phones.

Are you referring to the WiFi sync? If so, you sometimes need to plug your iPhone into your computer using the USB cable to get the sync working again, after certain iOS upgrades. I just updated to iOS I cannot download any apps with this problem. Can you help? Hey, i did a soft reset by pressing the home and sleep key as you told and it worked like a charm!!

The reset fixes a lot of problems. Whenever I have a problem with any iOS device, I reset it. I never reboot my Mac. I updated to IOS I contacted Apple and worked with two different support people for hours on two different occasions. She said she had same model ipad and was having same issue!

I tried everything they have suggested… over and over again. Any suggestions? I used to upgrade the day they were released. Now I wait a few months. They may have suggested this, but I would try resetting the device. Your device will start back up after a few minutes. Another thing to try — sign out and back in to the iTunes Store. You can sign back in from there, or when your device needs your Apple ID.

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Since your WiFi network seems to be an issue, you could try forgetting the WiFi network and then signing in again. Tap on the forget network button and then sign in again with the WiFi password. I would also try restarting your WiFi router. As usual, Apple will be silent about this and then release a patch sometime, unless they can fix it on the server side. Thank you for your reply and suggestions!

I have tried all those things you suggested multiple times. Nothing works! Using a different wifi source, I was able to access the Apple site and verify my Apple id. There are a few things that keep me with Apple products — high quality hardware, excellent multimedia creation capabilities peerless on mobile devices , and unfortunately ecosystem lock-in hundreds of dollars of iTunes movies, TV shows and apps.

That said, their services are abysmal. Unfortunately, there are no third-party alternatives. Your devices are hobbled without the Apple ID authentication working. They really need to step it up. Google and Amazon are flawless when it comes to server-side technology and data center operations. An iPhone is enough iOS for me. Unfortunately, Apple has really gotten into the business of hobbling older devices. My old iPhone 4, which I still keep around, is actually still quite usable because they cut it off from iOS updates.


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Now they are tricking users into updating older devices, but the updates render them useless. The Apple I loved headed by Steve Jobs had people buying devices because they were great. Now they seem to be tricking people into upgrading devices, instead of having them do it out of brand loyalty and respect. Could you please help? Thank you! Finally I was so fed up and I reset all the settings, after which I was able to login. And my lovely iPhone tells me to connect with iTunes.

How can I fix this problem? Please help me. The good news is that Apple will fix these problems. I really wish Apple would allow it, even if it meant starting with a clean slate. My hunch is they do it so they can brag about how many people upgraded to the new version of iOS. I guess there are some edge cases. If someone upgraded to iOS 10, purchased an app that required iOS 10 and then downgraded, they could no longer use the app. They could issue a refund. Apple likes to keep things simple, however. Hang in there. It will get better. I used to upgrade to the new version of iOS the day it launched.

Now I wait weeks or even months. I get it, millennials love iPhones tattoos and stretched earlobes and Apple caters to them. Other operating systems… Well, you have to wonder how they come up with their cockamamie features. AirDrop is so much better, but their competitor used it as a selling point. Their competitor also tried to compete on battery life, to disastrous results. Now there are reports another model in their smartphone lineup is having the same problem.

I am unable to open or download updates to my apps. My iTunes account email address is associated with an old email address. I see your dilemma. I say yes every time but nothing happens after that. Yet in diagnostics it recognizes that I have an account, serial, phone, etc. I have uninstalled and reinstalled iTunes. Yet I can go anywhere else I want on the internet, including Apple sites. Host file: And so on. There should be no reason for this. It worked about a year ago then stopped working and I have given up on Apple except using the phone for texts and emails. Verizon will back up most everything but not messages.

I want to scream. Or go to Android. I have spent literally all day on this.

Just a thought — can you verify that the USB port and cable are working properly? I was ripping my hair out trying to update a different device not Apple and it ended up being the USB port. One last suggestion — try doing a reset. When iOS comes back up, try plugging it into your computer. So my iPhone 6 says I have a pending update to iOS Help please its driving me nuts. They probably fixed it in You can try doing a reset. After updating my iPhone 5S to After hours of troubleshooting — restarting the phone, signing in and out from App Store etc.

Both App Store and iTunes Store were set to off. Hope this helps. I want to change that ID and want to login with a new one. Your Apple ID is your email address. Once you have your Apple ID, you can use the same site to reset your password. If they did, anyone could hack into your account. I cannot connect to the iTunes store. I have tried using my Apple ID and it still will not work and I cannot restart my device.

Check your connection

Try it again later. Next, tap on Sign Out. Tap on that and sign in. This fixes most problems with iTunes Store accounts. I had this same problem and spent a full day on trying to fix it while receiving Apple tech help also. I finally fixed it by clicking settings, general then scroll to very bottom and click reset. Finally the last thing I did was reset my network settings!

A few iOS 10 users have complained about this problem and posited this solution. Thanks for adding the comment. It will likely help a frustrated user. Apple has a website to do this and some documentation. It looks pretty straightforward. Try logging into Appleid. Now go back to your device and enter your password for iTunes again. It worked for me!

One is that your email and password were wrong or entered incorrectly. When you login, it pulls up information about your account. You can freely browse the App Store, but when you purchase something, you authenticate with a server. Their choice of error messages is unfortunate. It should be something more specific. Plus when I enter my Apple ID it shows verifying connection failed and then the password needs to be updated. I think there may be a problem with your password. Roy Trenneman would agree with that solution.

My problem is not connecting. My problem is that I am purposely not connected but it insists on sending me that message over and over no matter how many times I close it. Is there any way to turn this notification off? I believe if you sign out of the iTunes Store, you can avoid this message. Your best bet is to just enter your Apple ID and it should cache it for some time. This happens on my Apple TV from time to time. It keeps popping up the prompt until I enter it.

How to Fix iTunes Store Won’t Load on Computer/iPhone/iPad/iPod

I happens about four times a year. I can not connect to the iTunes Store. Date and Time was not set to Automatically. I get a modal dialog box often hidden below other windows on my PC. I feel your pain. I find iTunes to be one of the most frustrating apps, but it is par for the course with stock Apple apps.

Apart from GarageBand, most stock Apple apps are horrible. I like Apple devices a lot. Their operating systems, particular Mac OS X, are great.


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  • How to Fix "Cannot Connect to iTunes Store" | page 1 | Appledystopia.
  • But their apps are horrible and iTunes is one of the worst. I try to look for alternatives. For example, I use Chrome instead of Safari, as Safari is just horrible. I tried it on my Mac and I was still able to access my iTunes library. There are also alternatives to iTunes. All other services are working except this.