Xfinity video player upgrade mac

This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Safe Mode Startup — El Capitan. If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

videos on agfox.com site have s… - Apple Community

On the screen with Options, please open Options and check the bottom 2 boxes before running. This will show what is running on your computer. No personal information is shown. Etrecheck — System Information. Mar 7, 5: I've gone through all of the steps involving doing a backup, then creating a different admin account.

Video Downloader/Converter

The video at xfinity. I uninstalled Norton Security, restarted, and the video on the new admin still functions, but not on my primary account. Then, I shut down, waited 10 seconds, and booted up in Safe Mode.

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In Safe Mode, the video wasn't working on any websites I checked using either account. I shut down again, and restarted in normal mode, and it's back to where it was, with video functioning normally everywhere but xfinity. Mar 8, 6: Mar 14, 5: It's a bit embarrassing, but it finally occurred to me to try uninstalling Adobe Flash from the iMac rather than just disabling it and, lo and behold, the videos started working.

After doing a little more research I now understand that the latest version of Safari is Flash-averse, and varies on a site-by-site basis. Apparently the xfinity. Mar 15, 6: You are welcome. Clarification question - it works with Flash completely uninstalled, but won't work if it is installed and disabled? Communities Contact Support. Sign in.

Browse Search. Ask a question. User profile for user: Desktops Speciality level out of ten: More Less. All replies Drop Down menu. Loading page content. Mac OS X Speciality level out of ten: When you Clear History all browsing data will be removed. Make sure all 3 boxes next to Web content are check marked.

Make sure JavaScript is enabled. Reply Helpful Thread reply - more options Link to this Post. Eric Root Eric Root. I've tried playing videos on Chrome, and have no problems there.

Sadly, the problem persists. Isolating an issue by using another user account If the problem is still there, try booting into the Safe Mode using your normal account. My question is: Should I go ahead at this point and download EtreCheck and submit a report? Try using a different web browser and let me know if it works. Ok, I just tried using Google Chrome and they seem to play ok on Chrome.

I guees the problem is with IE9? I have service pack 1 already installed. I have the latest of all the updates you have suggested to everyone. The URL is yours.

• Upgrade Your Adobe Flash Software;
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• Download and Install the Xfinity Stream App for an Apple Device.
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I click a link on your home page to watch the clip and get the upgrade message. This used to work. Not anymore. The problem has cropped up just recently on all of my computers. Just after your latest and greatest improvements to you site. With all my computers and all these other peoples computers displaying the same message about an upgrade to the player, you mite wont to consider giving us a link to a manual video player upgrade because it's obvious that the player got left out when you upgraded the rest of your site.

Unknown My Cable Provider: Unknown My Queue setup: Windows - Windows NT 6. Thu Jan 10 I get an error message whenever I try to view one of these HD movies. Does it work in another browser besides IE9?

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I do not have another browser available. I should also mention I am running a 64 bit version of win explorer 9. I am just trying to view "Be the Boss Worker shocked by ceo offer" and get the following error screen. Do you have Service Pack 1 installed? Service Pack 1 needs to be installed for Silverlight to be compatible with IE9 bit. If not, please use IE9 bit or another browser. Unknown Use Dac: Unknown My Silverlight version: Unknown Server Clock Time: Also cannot play news item such as CNN, in addition to many others.

Is their any solution that does not require uninstalling software or changing browsers? I was prompted to upgrade Silverlight and following a restart of the 32 bit browser, it worked. When can we expect to be able to use the 64 bit browser? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean: Sign In. Xfinity Video Player Upgrade. Xfinity Forum Archive About the archive project. Xfinity Forum Archive Windows XP: Just what do I have to do to make this right if any, it seems the player does not see IE9 as newer browser. Some times it works but most the time it does not Tags 1. I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as Best Answer! Same issue: Make sure that you have the most up to date service pack installed for Windows 7. Device Information My Zip Code: True Provider Codes: True Cable TV Subscriber: True Voice Subscriber: Agree this is ridiculous. Comcast - Don't sell someting If you can't keep up with the technology..