Hp officejet 4500 scanner failure mac

Select registration option. Email address. Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? This document is for HP multifunction printers. When attempting to scan, copy, or fax, a ' Scanner failure.

Unable to scan, copy, or send a fax ' or ' Scanner System Failure ' error displays. The error displays for scanner hardware or power issues, such as a scanner bar jam or calibration issue, low scanner bulb temperature, or an internal or external electrical problem. It is not related to network or USB connection issues. Step 1: Reset the printer and check the power source Reset the printer to clear certain error states by calibrating the scanner mechanism, and then check the power source to confirm the printer is getting enough power to operate the scanner. Press the Power button to turn on the printer, if it is not already on.

With the printer turned on , disconnect the power cord from the printer. If you previously connected the power cord to a power strip or multi-plug outlet adapter, reconnect the cord directly to a wall outlet to ensure the printer is getting enough power. Reconnect the power cord to the rear of the printer, and then turn on the printer.

Communication Failure With HP Officejet J… - Apple Community

Help Translate iFixit. Back Answers Index. Tess Rep: Answer this question I have this problem too Subscribed to new answers. Is this a good question? Yes No. Voted Undo. Score 1. Most Helpful Newest Oldest. Saw Lwin Rep: When I sent a fax it shows warning and nrver stop and I cannot turn off itt.

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How to do? RonenA RonenA.

Step 1: Reset the printer and check the power source

Then, I set it up with my mac. I get this error: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on. That printer gave me a similar maybe the same, I don't remember error.

I can scan and check ink levels but I can't print.

How to fix error scanning error can not scan, copy or fax

I'm connected by USB by the way. What's wrong? I downloaded the latest drivers and software yesterday. Why can't I print? More Less. All replies Drop Down menu. Loading page content. Also latest drivers and redefined printer settings. It spits out an uncompleted page and resumes printing properly.

I've been doing this for a couple weeks now. It works but it is still pretty annoying, certainly given the fact that there is a whole history of such miseries with earlier drivers for the beast.

I like the printer very much as well as the functionality and UI of the software, but the SW quality leaves to be desired. Reply Helpful Thread reply - more options Link to this Post. If anyone knows a real fix please let me know!!!!

By the way, I don't consider opening the printer dialog and pausing and starting the printer a real fix. Any words on fixes? Rickeye Rickeye. Donald Palmer Donald Palmer. Maybe fixing one will fix all of them? For the HP, download the latest drivers from HP out http: